For saying “yes,” now I’m attending calls

Yesterday, a tenant requested that I collect his Flipkart order, which was supposed to be delivered yesterday.

As he went to his home, I said I would collect it.

For saying “yes” to that request, now I’m attending all his customer support calls from Flipkart.

The WakeFit mattress that was supposed to be delivered yesterday has not yet been delivered.

The guy who ordered probably raised complaints after complaints sitting in his home.

Every time he raises complaints, the support team calls me. He probably shared my number on Flipkart, I guess.

Whenever I receive calls, I am told I’m not the right person to speak with about that order, but I still receive support calls.

That too in Malayalam language.

I told them I didn’t understand the Malayalam language, and the support team told sir it was a Malayalam support team kind of response.

Today is also over, and the product has not yet been delivered.

I’m still unsure how many complaints the guy has to go through and how many calls I need to attend to say Yes to help this guy.

The point is…

When constructing your house, you get similar help requests from a few labourers.

If you say yes to their request, they repeatedly ask such requests. Your helping nature can sometimes backfire on you.

So remember this before saying yes to any help request.

I remember a few labourers who collected cash from us, saying they would return in a few days… but that return never happened.

We also never bothered to ask those.

Never say yes to such requests if you are not ready to lose such an amount.

These are all small stuff. I’m fine losing a few here and there for labourers.

When you are constructing a house, many transactions happen in a day, and some transactions may go unnoticed. Which could potentially cause a loss someday.

You should maintain a proper system to track all such transactions to avoid such loss.

If you think an Excel sheet is fine… think again. Excel sheets are never the right system to track all of those. Especially in house construction time.

You will understand its issues if you start using Excel sheets in a real environment.

Excel sheets should be part of the system. Not a whole system.

If you want to keep a proper system to manage all the transactions, here is what I used to do in my second house construction.

I explained all the tools and how I used them during my second house construction in my House Construction Tracking System guide.

This is a guide that everyone should follow during their house construction time – for easier management of finances and protection from contractor issues.

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